Porosity

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Porosity

Large numbers of people in organisations use email. Many use Instant Messaging. The use of SMS in business is huge and the use and applications of sound and video in the work environment is growing.

All this means that information 'leaks' out of organisations.

Many companies monitor email to attempt to detect confidential information leaking out via email. But this is but one (and not very effective) form of leakage.

There is a need for employee policies to be in place to make clear what is acceptable for use of email, Instant Messaging Blogs and other electronic communication but it is not common. As internal publics, such advice and guidance is essential.

Porosity can have significant consequences and can even bring down Cabinet Ministers.

The helpful assumption all practitioners should make is that everything is visible. Ethics rule.

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